Wai Shoes Refund Policy

Thank you for shopping at Waishoes. If you are not entirely satisfied with your purchase, we’re here to help. 

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Please note that the refund process can take up to 14 days.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please do not attempt to return anything to us without following this process. 

Contact Us

If you have any questions on how to return your item to us, contact us at contact@